Frequently asked questions

InfinityCards helps you discover, scan and organize Pokémon cards. You can manage a collection, wishlists, binders and decks from the website and Android app.

You can browse public content without an account. An account is required to save cards, create lists, scan cards and use social or vendor features.

The card database focuses on English and Japanese Pokémon cards. Accessories can also be searched and organized separately.

Point the camera at the card and keep it inside the guide. The app takes a temporary image, reads identifying text and compares the result with the InfinityCards database. You always confirm the match before adding it.

No recognition system is perfect. Lighting, focus, sleeves and unusual card layouts can affect the result. Check the name, set and card number before confirming.

The camera image is used temporarily for recognition and is not kept as a card photo in your account. Technical OCR information can be logged for security, diagnostics and improving reliability.

Each completed recognition uses a scan credit. Your available balance and the allowances belonging to your plan are shown in your profile and on the scanner screen.

Your collection contains the cards you own. A binder organizes collection cards and wishlist positions into pockets without creating a second physical copy.

Yes. The binder wizard can prepare a binder by set, Pokémon, illustrator or rarity and by English, Japanese or both languages. Missing cards can be added as wishlist positions.

InfinityCards checks whether a collection item is already assigned. You can choose to move it, while wishlist positions remain separate from owned cards.

The deck builder shows card distribution and warnings for deck size, duplicate limits, language and missing evolution links. You may still keep an invalid deck while editing it.

InfinityCards can show Cardmarket market data and prices from active InfinityCards vendor listings. Availability and coverage differ per card.

No. Prices are indications or vendor asking prices. Condition, language, grading, demand and the final transaction can change the actual value.

Vendors can manage inventory, team members, public profile information, price tags and sales events. Live events can publish available cards through the same vendor QR code.

Supported vendor lists and events can be exported for compatible workflows such as Whatnot. InfinityCards validates required export fields and reports incomplete records before export.

You can use email and password, a magic link or Google sign-in when it is available for the current environment.

Your current plan, validity and management options are shown in your profile. Website subscriptions are handled through the connected payment provider.

Premium-only limits are reduced immediately. Lists above the active plan limit can become frozen, and the account offers renewal and export options according to the applicable retention period.

Yes. Account deletion is available under Profile and Security. Information that must legally be retained, such as certain financial records, is handled separately from your active account data.

You retain control over your collection information. InfinityCards uses it to provide the requested features and does not claim ownership of your cards.

Profile and security settings provide the available export, collection-clearing and account-deletion options. Some operations require confirmation and cannot be undone.

Use the support form and describe the page, action and error message. Screenshots are helpful, but never include passwords, recovery codes or payment details.